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What Is The Best Virtual Receptionist Service

Published Jul 06, 24
6 min read


Highly advised. We used this service for several years. Really professional, simple to utilize and take care of would advise without doubt. The service given by OfficeHQ is expert. The backend system is intuitive and satisfies our business need for overflow telephone calls. Most importantly the drivers are based in Australia. I would recommend any kind of small business looking for a virtual reception to consider the solution offered by OfficeHQ.

As a small company, every new organization lead counts. In operation OfficeHQ, we're positive that not one of our useful leads will be missed out on regardless of the time of day. We love the adaptable service offering and find it to be an affordable method to provide 24/7 reception to our clients.

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Would certainly suggest them to others. We have actually partnered with OfficeHQ to offer our customers pleasant receptionists to handle our phone calls when our group are busy, as a real person is so much far better to speak to than voicemail we find! We utilize their solution for specific project sales lines, the workplace line and mobiles when we remain in conferences or onsite predominantly.

They gladly and expertly dealt with many of my calls when we were a little short-staffed. We have been using OfficeHQ for a number of years now. In our capacity of a health and wellness care carrier, having all unanswered calls obtained as messages in real-time as emails is vital.

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Very tailored, flexible to match our service needs. Well worth it! In the start-up phase for my legislation method, I selected a virtual reception service to avoid the expenses of a full time assistant. There was some preliminary worry around whether the setup would be smooth and whether a high requirement of call experience for my clients might be preserved, yet it's been fine.

OfficeHQ have made a greatly positive difference to our business for the past 18 months. They also offer your service with a contact number and are excellent for legimitising virtual/online companies (and naturally others too). I highly advise them ought to you require a part-time function resource. As a tiny and active group, we do not have capacity to manage new lead phone telephone calls often.

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Telephone calls are responded to by pleasant, well-spoken virtual aides and we receive prompt e-mails consisting of the new phone call information. Has been very handy for our tiny business especially with staff taking leave or when they are off unwell.

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Our organization runs a very busy call centre and we make use of OfficeHQ for call centre overflow to take those telephone calls we're not able to immediately handle. We have actually discovered the solution to be absolutely seamless with all phone calls being addressed on an extremely prompt basis with immediate messaging and real-time coverage.

What can I state this firm is dazzling. The process of setting up our business was so easy and the client service is superb. Thanks Ingrid for all your aid, you have actually been fantastic. I would highly recommend this firm. Having used your service continuously for 15 years (since 2007), OfficeHQ has truly set the criteria for this market.

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Price-wise: no other solution out there comes close! Not a solitary price boost throughout all this time around. Speak about taking a service for given it actually doesn't get any type of much better than this. Thank you for the years and years of high quality solution you have actually supplied my company. 100% suggested an impressive service and super-friendly team.

I spoke today with Tori and was incredibly helpful with every little thing! Well done! Consumers typically qualify our service by calling us prior to they book, so it is sales essential that our phone is constantly answered properly and without delay. OfficeHQ does that for us when we are remote to the office.

That finally never ever happened, as the solution from the operatives in this company have actually been so excellent that they have actually essentially entered into the FireCrunch team. The nearly instantaneous relay of customer phone calls by email and message to our field operatives allows us to respond to consumer queries without delay, plus the form system established enables straight loading to the FireCrunch CRM with no guidebook transfer needed by FireCrunch.

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OfficeHQ we consider the most effective at this. What a wonderful organization partnership. I engaged with OfficeHQ when I began my professional services company in March 2008. It resembled having my own people just down the passage. I could be throughout the world and be certain a real person would be there to take a phone call from a client.

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Premium solution by extremely specialist and qualified call-takers enabled me self-confidence in how my brand was presented. I highly recommend OfficeHQ. Many thanks to the team for helping my business grow and developing the moment for us to focus on business of operating. As I move right into retired life, I am extremely happy for the support from the group at OfficeHQ.

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We have been using OfficeHQ for over one decade and it's such a reward to be devoid of staffing migraines, such as when they employ unwell. With OfficeHQ as part of our group, there is always somebody readily available to respond to calls. OfficeHQ makes sure contact us to human resources National are answered 24-hour a day, 365 days a year.

I have actually been exceptionally happy with their service over the previous 18 months. We are an extremely hectic realty company that calls for fast and reliable service for every one of our phone calls. From taking home queries, to giving details regarding "open for evaluations" to purchasers, OfficeHQ has had us covered.

OfficeHQ provides us the ability to do what we do best, both in the facility and off-site. top virtual receptionists. We're ensured in understanding we'll never miss out on an important telephone call or prospective appointment, all for a portion of the expense of having our very own assistant.

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I might not rank OfficeHQ and their service extremely enough. We have been functioning with OfficeHQ for over 8 years. We are no much longer disrupted with phone calls, clients' details are taken properly after that you can select e-mail or SMS notification.

Well done OfficeHQ, we would certainly be shed without you! Quit Noise Windows has actually been using OfficeHQ for numerous years.